For Web hosts, copyright can be a veritable minefield.
Though the law is fairly clear on what the responsibilities are for Web hosts, especially when it comes to removing allegedly infringing materials, it is extremely unclear as to how to meet those responsibilities.
Unfortunately, copyright complaints bring a series of challenges that are unique in its particular area of abuse. Not only are there challenges in meeting the requirements of the law, but in making the process as streamlined as possible while avoiding upsetting customers.
In short, copyright issues can be a serious headache for Web hosts. Not having a well thought out strategy to handle these issues can often end in the loss of time, money and customers while doing little to appease copyright holders. What is needed is a simple, efficient system that processes complaints quickly and handles them in a way that helps your customers understand the situation.
Fortunately, CopyByte is here to help with consulting solutions that can take much of the pain out of copyright complaints. Our services include:
DMCA Takedown Consulting
At CopyByte, we have filed over 1000 DMCA notices and worked with hundreds of different hosts. We know the DMCA process inside and out and can help you not only follow best practices within the industry but streamline the process to save you time, money and headache.
We can also help ensure that your customer-facing DMCA process is adequate and does a good job in educating your customers about the situation, ensuring that they stay your clients and don’t become repeat offenders.
Managed DMCA Solutions
The DMCA requires that you have a designated contact to receive notices of copyright infringement, process them and ensure that the allegedly infringing material is removed expeditiously. However, many Web hosts do not have the resources or the need to hire a full-time person for this purpose.
CopyByte can help you by providing such a contact. This solution is much more cost-efficient than hiring a full-time staff member or a law firm and is better able to respond than a regular abuse team member without copyright expertise.
DMCA Enforcement Testing
DMCA enforcement is a critical element of any Web host’s abuse process and it is important that it be handled well every time. After all, just one mishandled notice can result in a lawsuit with severe consequences for your company.
At CopyByte, we can put your DMCA and other abuse procedures to the test by filing notices against dummy accounts created by CopyByte for testing purposes, we can test the response time, effectiveness and courtesy of the entire DMCA process. This allows us to examine both the complainant’s side of the process as well as the customer’s to find any weaknesses that need to be addressed.
If you feel that CopyByte can help you in any way, please contact us and let us know. We will be happy to discuss your situation and find ways that CopyByte can assist you.